Optimise your regional field sales operations
Telecom Sales & Distribution
Trusted by the world’s fastest growing MNOs
What Smart S&D helps with
Your Challenges
- You lack real-time insights into which region’s performance is deteriorating.
- You need visibility on your Points of Sale (POS) and your distributors’ activity.
- You want to track your field team’s activities and performance.
Section No. 1
Explore your telecom commercial performance in one centralised tool
Promote coordinated strategies by aligning your teams and different channels around the same metrics of recharges, SIM cards, mobile money, network etc. With precisely localised insights by network site and Point of Sale, you will understand exactly where you need to focus your efforts.
Section No. 2
Prioritise your actions and track their impact
Build comprehensive action plans to reach your sales targets. These are automatically updated and easily shared, to allow you to act immediately in case of deviation. Our action plans also determine which stores to prioritise visiting based on identified issues and opportunities.
Section No. 3
Ensure your shops have enough stock
Work hand-in-hand with your distributors and get real-time alerts on your shops’ stock. Act immediately to avoid any stock-out for both your recharges and mobile money.
Section No. 4
Prioritise your actions and track their impact
Build comprehensive action plans to reach your sales targets. These are automatically updated and easily shared, to allow you to act immediately in case of deviation. Our action plans also determine which stores to prioritise visiting based on identified issues and opportunities.
These happy customers have adopted our Telecom Sales & Distribution software
Orange Botswana
“Let me use a metaphor. Before, we were driving a car, but it felt like there was fog and we couldn’t see anything through the windscreen. Since we implemented Business Monitoring (the name given to Smart S&D by our client), we know exactly where we are going. We understand where the issues are on a map and we can act directly at the POS level.”
MTN South Africa
“In the area of Big Data, where we’ve got a lot of information at our fingertips, it is a huge source of competitive advantage for anyone in the sales field to be able to make decisions with the right information, in real time. What I’m most excited about the Engine Room (the name given to Smart S&D by our client) is how we can use it to assess the needs of our customers in the market so we can provide our customers with a better MTN experience.”
A unique solution to meet all the needs of your sales teams
Sales managers
- Track sales KPIs down to sites and stores
- Prioritise teams’ visits using targeted recommendations
- Manage distributor performance
Field reps
- Get insights on your shops’ issues
- Understand which POS need to be visited first
- Collect data from the field and share easily
Distributors
- Ensure sufficient stock in your territory
- Track which POS are at risk of a stock-out
- Get alerts on your phone when POS are out-of-stock
If you wish to make an apple
pie from scratch, you must first
invent the universe.
Airtime
Mobile money
CDRS
Network
Dimensional data
And more
Data
Smart S&D eliminates hours of manual work for your sales team, allowing them to focus on what they do best: increase sales.
Our goal is to support them in this endeavour, by providing them with near real-time analytics that are presented in the easiest way possible. Crucial to this, is ensuring that data and KPIs from multiple aspects of the business can be easily assessed and combined to come to the correct conclusions.
This is complex as the underlying data for these dimensions comes from very diverse sources, and collating the data takes time.
Our Telecom sales analytics software connects with and integrates any telecom data sources, centralizing all data in one data-mart, eliminating the unnecessary extra work for your sales or BI teams.
Training and customer success management
The Sales & Distribution training team organizes separate training sessions for the different teams and field reps — management, commercial, sales (indirect & direct channels), mobile money and marketing — to target training effectively. The training includes the introduction of new processes, such as firefighting and driving growth, also called the War Room or the Engine Room process.
After the installation of Smart S&D, each client is followed by a dedicated customer success manager to guarantee effective usage. Working hand-in-hand with a local champion, they will make sure your team fully understands the processes and implements them internally. They will also hold additional training sessions for new users or to explain new features, etc.
Tackle inefficiencies in Sales & Distribution
73000
POS visited every week based on S&D insights
+30
Productivity for the field teams
+1125
active and happy users
+3
Increase in store revenue
Our take on telecom industry
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